You have restored peace and tranquility to this family. From the bottom of my heart I thank you for how fair and correct you have been in this process. There are no words that describe our gratitude to your humanity and versatility as a leader. My hope and trust was on you, as our manager, so that no family would ever experience the nightmare I experienced again, and you did it. Today I have to say that we have the most fair, excellent, amazing and diligent HOA that never existed before. God bless you Susan, this community has the best HOA manager ever! Huge respect to you. You are the truly meaning of trust and humanity. I knew it from day one. Thank you for your kindness and unconditional support during my difficult process. I wish you a Happy Thanksgiving day and today I give thanks to Lord because you represent his justice and compassion.